Rapidpace CRM Help Manual

A complete suite is provided for analyzing user behavior, managing live interactions, and automating business workflows. With advanced dashboards, flexible querying tools, and real-time event tracking, complete visibility and control over every aspect of the customer ecosystem are achievable.

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Powerful Data Exploration

Monitor player profiles, track events, and build complex queries with ease. From profile attributes to detailed event logs, you can filter, segment, and analyze user activity precisely the way you need.

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Dynamic Dashboard Builder

Create fully customizable dashboards using charts, tables, numbers, and real-time KPIs. Each widget is driven by tailored queries, giving you complete control over how your data is visualized.

Advanced Query Engine

Filter users or events with multi-layer conditions, logical operators, date ranges, and attribute-based rules—returning exactly the insights you need.

Smart Segmentation

Save filters as reusable segments to easily target and analyze specific user groups across your entire platform.

Live Chat Operations

Manage conversations with real-time translation, visitor tracking, chat assignment, archival flows, and performance analytics—all inside one unified interface.

Customizable Data Visualization

Build dashboards from scratch, add rows, design layouts, and choose from multiple widget types to display KPIs, metrics, and trends in the format that works best for you.

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